Care Coordinator / Care Supervisor
Care Management
Aldershot, Hampshire
26000
Permanent, Full time
Work hours: 35
Job description
As a Care Coordinator / Supervisor, you will play a key role in the day-to-day running of the service. You will work closely with the Registered Manager, office team and our team of Carers to ensure care calls are covered efficiently, carers are supported and clients receive safe, person-centred care.
This position would suit someone with strong communication and organisational skills who enjoys problem-solving and building positive relationships with both clients and staff.
Main ResponsibilitiesWhat We're Looking For
Coordinating and scheduling care visits across the local area
Managing daily communication with carers and office staff
Matching carers to clients based on needs, preferences and continuity
Supporting and mentoring new and existing care staff in the field
Conducting spot checks, supervisions and competency assessments
Assisting with client assessments, care plans and risk assessments
Monitoring care planning systems and ensuring compliance
Handling enquiries from clients, families and healthcare professionals
Managing staff sickness, holidays and absence records
Responding to emergencies and participating in the on-call rota
Covering care visits when required in urgent situations
Supporting investigations, complaints and safeguarding concerns
Carrying out audits to ensure compliance and quality standards are maintained
Working closely with external professionals including OTs and healthcare teams
What We Offer
Previous experience as a Senior Carer, Care Coordinator or Care Supervisor within domiciliary care
Strong understanding of CQC standards and regulations
Excellent communication and leadership skills
Ability to manage schedules and prioritise workloads effectively
Experience supporting, supervising or training care staff
Confident using care planning software and IT systems
NVQ/QCF/RQF Level 3 in Health & Social Care (or equivalent)
Full UK driving licence and access to your own vehicle
Flexible approach to working hours, including participation in on-call duties
Competitive salary
Paid mileage and on-call payments
Ongoing training and professional development
Supportive and friendly management team
Opportunity to progress within a growing care company
Rewarding role making a genuine difference to people's lives
If you are passionate about high-quality care and enjoy supporting both clients and care teams, we would love to hear from you.
Apply today to join our dedicated and professional care team.
Apply for this position
Melody Care
65a Cove Road, Farnborough, Hampshire, GU14 0EX, United Kingdom
01252 229360