Support Worker – Closer to Home (Complex & Challenging Needs)

Care Management

Neath, Neath Port Talbot

£14.43 per hour

Permanent, Full time

Work hours: 16 – 37.5 hours per week

Shortlist + Un-shortlist −

Job description

Support Worker - Closer to Home (Complex & Challenging Needs)

📍 Location: Neath Port Talbot

💰 Pay Rate: £14.43 per hour

⏰ Hours: 16 - 37.5 hours per week

📄 Contract: Permanent

Make a Real Difference Supporting People with Complex Needs

Please note: We do not offer sponsorship for this role.

Are you an experienced Support Worker looking for a rewarding role where you can have a genuine impact on people's lives?

Drive is currently recruiting dedicated and resilient Support Workers to join our specialist Closer to Home service, supporting individuals with complex needs and behaviours that may challenge services. This is an exciting opportunity to be part of a skilled and passionate team that helps people remain within their local communities, reducing the need for hospital admissions or out-of-area placements.

About Drive

Drive is a values-led health and social care organisation committed to supporting people with disabilities to live full, valued, and meaningful lives.

Everything we do is guided by our core values:

✅ Dignity

✅ Respect

✅ Inclusion

✅ Vision

✅ Empowerment

We believe people should have the opportunity to live the life that matters to them, and we work in partnership with individuals to promote independence, choice, and community inclusion.

About Closer to Home

Our Closer to Home services provide intensive and specialist support for individuals with complex physical, emotional, and behavioural needs.

The service is designed to help people remain close to family, friends, and their local communities while providing tailored support that promotes stability, wellbeing, and positive outcomes.

This is a highly rewarding role that requires patience, resilience, empathy, and a strong commitment to person-centred support.

About the Role

As a Support Worker within our Closer to Home team, you will provide consistent, high-quality support to individuals with complex needs, helping them achieve greater independence and improved quality of life.

Working alongside experienced colleagues, you will follow Positive Behavioural Support plans and person-centred approaches to reduce distress, build confidence, and encourage meaningful participation in everyday activities.

Shifts are worked on a rota basis and may include:

• Days and evenings
• Weekends
• Public holidays
• Waking nights
• Sleep-in duties

What We Offer

⭐ £14.43 per hour

⭐ £65.68 sleep-in payment

⭐ Waking nights paid at time and a third

⭐ 45p per mile mileage allowance

⭐ Free Enhanced DBS check with Adults' Barred List

⭐ Paid Social Care Wales registration

⭐ Comprehensive induction and specialist training

⭐ Funded qualifications and professional development opportunities

⭐ Career progression within a growing organisation

⭐ Company pension scheme

Refer a Friend Rewards

• £100 voucher when your referral starts employment
• £200 voucher when your referral successfully completes probation

Key Responsibilities

You will:

• Provide high-quality support to individuals with complex needs
• Support daily living activities, personal care, and emotional wellbeing
• Implement Positive Behavioural Support strategies and risk management plans
• Respond professionally and calmly to behaviours that challenge
• Promote dignity, independence, choice, and inclusion
• Encourage participation in community and social activities
• Maintain accurate records and documentation
• Work in accordance with Drive's policies, procedures, and values

Essential Requirements

✔ Experience supporting individuals with complex needs and/or behaviours that challenge

✔ Aged 18 years or over

✔ Full UK driving licence

✔ Access to your own vehicle

✔ Business insurance for your vehicle

✔ Willingness to register with and maintain registration with Social Care Wales

✔ Right to work in the UK

Looking for More Flexibility?

If you already hold a Level 2 Health and Social Care qualification and are seeking more flexible working arrangements, you may be interested in joining Drive as a Bank Support Worker.

Our bank roles offer greater flexibility, with a minimum commitment of just three shifts per month.

Pre-Employment Checks

All successful applicants will be subject to:

• Satisfactory employment references
• Enhanced DBS check including the Adults' Barred List
• Right to work checks
• Relevant pre-employment clearances

Join Team Drive

If you are passionate about making a positive difference and have experience supporting people with complex needs, we'd love to hear from you.

Apply today and become part of a dedicated team empowering people to live fulfilling lives within their communities.

Application

Apply on third-party website

Opens in new window - Please mention Social Care People as the source of data when applying for this job