Registered Service Manager

Care Management

Sherborne, Dorset

£32,000 - £33,000

Permanent, Full time

Work hours: 37.5

Permanent

Desirable Skills

NVQ Level 5 in Health & Social Care, Strong knowledge of CQC standards & regulations

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Job description

Registered Service Manager required to join our Team at Encompass Care

We are looking for a dedicated and experienced Registered Service Manager to oversee one of our settings designed for individuals with learning disabilities, physical disabilities and some behaviours that challenge. The successful candidate will manage support for individuals we support, ensuring high-quality care and compliance with regulatory standards.

Our offer to you

Location: Sherborne

Hours: 37.5 hours per week

Pay: £32,000 to £33,000 per annum

Contract type: Permanent

Key Responsibilities:

• Oversee all aspects of the day-to-day management of the Registered Care home.
• Ensure the provision of high-quality support tailored to the needs of individuals accessing the service.
• Manage and support a diverse team of staff, promoting professional development and best practices.
• Maintain compliance with Care Quality Commission (CQC) standards, Dorset Councils regulations and internal audit requirements.
• Ensure all individuals are Safeguarded against harm, abuse or neglect.
• Conduct assessments, reviews and audits to ensure the competency, quality and consistency of the service. Implement actions and have overarching responsibility for monitoring all aspects of the service delivery.
• Develop and implement individualised planned care in collaboration with individuals, their families, and multidisciplinary teams.
• Adherence to budgets, ensuring compliance with occupancy rates and other financial kpi's.
• Handle administrative duties, including budgeting, scheduling, and reporting.
• Work collaboratively with internal departments and external stakeholders.
• Participate in on-call duties and emergency response management.

About You:

• Proven experience supporting people with learning disabilities and complex needs
• Strong knowledge of CQC standards and regulations
• Excellent leadership and management skills
• Ability to assess and enhance service quality
• Strong communication and interpersonal skills
• Collaborative work with families and healthcare professionals
• Relevant qualifications in health and social care (e.g., NVQ Level 5 or equivalent)

Benefits and Perks

• Birthday Leave - Enjoy an extra day off to celebrate your special day, either on or around your birthday
• Annual Leave - Your annual leave entitlement increases as your length of service grows, rewarding your ongoing commitment.
• Pension- Pension scheme with the People's Pension
• Training - Ongoing refresher training, knowledge and opportunities to develop your career within the care sector
• Perks - Take advantage of fantastic benefits including the Blue Light Card, Concerts for Carers, and our Reward Panda Scheme
• Wellbeing Support - Access free and confidential support through our Employee Assistance Programme (EAP), offering resources for your mental health and overall wellbeing.
• Refer a Friend Scheme - Both new starters and existing employees can earn a £250 bonus for successfully referring new team members.

Our Mission:

Encompass Care creates meaningful support journeys and opportunities for people with learning disabilities and mental health needs.

We work together to shape how Encompass Care operates so that people are happy in their roles, the support is led by the people receiving it and that we believe in what we set out to do.

By embedding the true ethos of co-production we can focus on what is important to people as individuals.

Our Vision:

Pioneering support, in an accessible, inclusive community

Our Values:

These are more than simply words… they are the principles that guide everything we do: Honesty, Inclusivity, Kindness, Dignity, Integrity

We will celebrate success, acknowledge limitations, and constantly strive to learn. 

Why work with Us?

At Encompass Care we are proud to be known for delivering exceptional care and creating meaningful opportunities for people with a learning disability or mental health needs. Having been an established charity for over 30 years many people have been supported by us or have been employed by us for decades!

We firmly believe that for Encompass to be successful as a charity, to enhance the quality of our support, to grow and develop and to continue to invest in our services we must ensure we place the people at the centre of what we do. Our commitment to staff development, strong values, and dedication to always looking at how we can be better make us a truly rewarding place to work.

How to Apply:
Apply now via our website www.encompasscare.org.uk

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